Air France Cancellation Policy

24 Hour Ticket Cancellation Policy

The 24 hour ticket cancellation policy of Air France applies for route originating to and fro from United States. If you have booked your flight ticket from Air France at least seven days before your flight departure you are allowed to cancel it within 24 hours from the date of purchase and receive a full refund no matter what type of tickets you have purchased. Non refundable fare also eligible for a full refund if it is cancelled under this period. Once the 24 hours is terminated you have to pay a cancellation fees for making flight changes or cancellations.

Air France Ticket Cancellation Policy

If you need to cancel your Air France flight for any reason, then you should go through Air France Cancellation policy. Air France provides you numerous cancellation options so that you can travel back on time.

Business Class

You can cancel your Business class flight ticket 24 hours within the original date of purchase or at the time of check in at least 15 minutes before your flight departure. You can cancel your Business flight tickets anytime without any extra charges as it is of refundable nature and can be cancelled any time.

Basic Economy

Basic economy flight fares are non refundable in nature and you can cancel it free of cost only if you do it within 24 hours of booking. If you cancel after the 24 hour policy you will be charged a fee anywhere between $0 to $50.

When flight is delayed

In case your flight is delayed by the airlines Air France will offer you a compensation for the delayed flight. It takes about ten weeks or more by Air France to reflect back the compensation amount. Air France provides compensation on the basis of distance and destination, if:

  • You travel up to 1,500 km you will be compensated for 250 EUR
  • You travel is between 1,500 to 3,500 km you will be compensated for 400 EUR
  • You travel is more than 1,500 km within Europe you will be compensated for 400 EUR
  • You travel is between 3,500 km you will be compensated for 600 EUR
  • Passengers can claim for a compensation for flight delays up to 3 years with Air France.

Denied boarding

In the event if you were denied boarding by Air France then you will be given compensation according to the agreed terms in Transportation credit vouchers. If you are denied boarding by the airlines against your will you will receive compensation only if you have adhered with Air France latest check in requirements. Air France may deny you boarding only on grounds of inadequate travel information, security reasons health or inadequate seats. Under such conditions Air France will offer you with the following options:

  1. You may choose between a travel at a later date or on the next flight subject to the availability of seats.
  2. Reimbursement for the unused portion of your journey or for parts of trips that were already made but does not serves any purpose.
  3. You will receive free meals and refreshments, free hotel accommodations in case of overnight stays
  4. Prepaid phone card and two free phone calls, email services and fax messages
  5. You can choose between a non refundable credit voucher at the airport –for flights up to 1,500 km – 350 Euros, for flights between 1500 and 3500 km- 500 Euros and 800 euros for flights up to 3,500 or more kilometres.

Refundable Flight Tickets

Refundable flight tickets are quiet flexible and you can make adjustments up to 4 hours before your flight departure. You can cancel refundable flight fares for free and receive a full refund even if you cancel after your flight departure.

Non refundable

flight tickets- If you have purchased non refundable flight fares you can receive a full refund only if you choose to cancel within the 24 hours risk free cancellation policy. You will receive a travel credit that is valid up to one year from the date of issue. After the 24 hours you have to pay a cancellation fee.

How to cancel flight tickets with Air France

Air France ticket Cancellation Online

  1. Firstly, visit AirFrance.com on your device
  2. Go to “My Reservation” on Air France
  3. Tap on “Search” after entering your reservation number and last name
  4. Next you can  click on “Edit/change/cancel” flight reservation from the top down menu
  5. Click on the flight ticket you wish to cancel
  6. Make a payment if you are eligible for cancellation fees
  7.  Review your flight cancellations and submit the refund form
  8. Check your email for the confirmation code.

Air France Ticket Cancellation by Calling

You can call +1-888-772-1600 to reach the Air France Reservation Phone Number. Do not hesitate to contact Air France if you have any questions about or concerns about your Air France ticket Cancellation or request for refund. Tell the airline you intend to cancel your Air France Flight ticket and they will assist you accordingly.

Cancel Air France Ticket at the airport

Visit Airport is always a good option if you are looking for other alternatives to cancel your flight ticket. You can go to the ATO (Airport Ticket office of Air France) and request for a cancellation in person with Air France representative. Refunds will be sent to the same debit or credit card used for purchase.

Air France Cancellation Fees

Air France Cancellation fees ranges between $250 to $600 depending on the flight route and fare type. If you cancel your flight tickets from AirFrance.US you will be charged zero fees. The compensation amount varies depending upon the:

  1. The flight distance between points A and B
  2. The length of flight delay
  3. Whether you have been offered an alternative flight
 

Cancellation fees

Cancelling your flight ticket online

$0

Cancelling your flight ticket at the airport/city ticket office

$20

Cancelling your flight ticket from a travel agency

Call them directly

Cancelling through an offline reissue of a third party ticket

$50

Air France Refund Fees
Note that Air France does not offer a refund if you have:

  1. Light and standard fares
  2. While Flex fares are refundable

Air France Refund Policy

  1. According to Air France Refund Policy you can quickly request for a refund for your cancelled flight tickets with the help of its customer service or through its official site.
  2. You can get a quick refund for a non refundable flight fare simply by requesting for a refund within one day of booking.
  3. But after one day of booking (after 24 hours) you cannot get a refund for non refundable flight fares.
  4. If you cancel it within the 24 hour policy you will be refunded for your cancelled Air France reservations within seven days.
  5. You can also connect customer care or visit the registered website to learn more about its refund policy.
  6. You can receive a full refund from Air France on the following cases:
  • Air France has cancelled your flight ticket
  • Air France denied you boarding even after holding a confirmed ticket
  • Air France does not stop at your desired destination
  • Air France downgrade your flight ticket
  • Your flight is delayed by more than five hours

How can I get a refund from Air France?

To request a refund from Air France follow the steps below:

  1. Go to AirFrance official flight booking site.
  2. Enter your travel credentials and log in.
  3. Navigate “Manage my Flight bookings”.
  4. Enter your last name and booking number.
  5. Find your trip and click on “Cancel Trip”.
  6. After cancelling click on the “Refund “section.
  7. Fill in the required details and submit.

Your refund will be processed within seven to ten days.

FAQs

To cancel your flight tickets online you need to follow these points:

  1. Firstly, visit AirFrance.com on your device
  2. Go to “My Reservation” on Air France
  3. Tap on “Search” after entering your reservation number and last name
  4. Next you can click on “Edit/change/cancel” flight reservation from the top down menu
  5. Click on the flight ticket you wish to cancel
  6. Make a payment if you are eligible for cancellation fees
  7. Review your flight cancellations and submit the refund form
  8. Check your email for the confirmation code.

Air France Cancellation fees ranges between $250 to $600 depending on the flight route and fare type. If you cancel your flight tickets from AirFrance.US you will be charged zero fees. The compensation amount varies depending upon the flight distance between points A and B, the length of flight delay and whether you have been offered an alternative flight.

Your flight is scheduled as planned but you no longer wished to travel? You can request a refundable travel voucher to book a new flight regardless of your ticket conditions. Vouchers are valid for one year following the date of issue. You can also request a refund if your ticket is of refundable nature.

Passengers can track their flight refund status by simply logging in to their travel account. You can enter a valid ticket number/ reference character of at least 3 characters and find your trip. Once you hit the search button you will get details of your upcoming flight along with the refund status.

To request a refund you can visit AirFrance official flight booking site and enter your travel credentials and log in. Next you can navigate “Manage my Flight bookings”, then enter your last name and booking number and find your trip and click on “Cancel Trip”. After cancelling click on the “Refund “section by filling in the required details and submit. Your refund will be processed within seven to ten days.

It takes on an average about seven to ten business days to refund back the amount in the original form of payment.

Yes, you can cancel an award ticket with Air France free of cost. You can redeem the award ticket within one year from the date of its issuance.

Yes, Air France will compensate you if the fare drops after you have purchased your flight ticket. You have two options; you can either cancel your flight tickets and receive a full refund or ask the airlines to compensate for the fare difference. You will mostly be issued a travel credit for the remaining amount which remains valid for one year.

The email ID for requesting a refund with Air France is- contact.en.us@airfrance.fr. You can open your email account and compose a clear message specifying your travel details and request for a refund accordingly.

Passengers whose flight have been cancelled or delayed by Air France then they are entitled to receive compensation as per the EC 261 legislation. Passengers can make risk free claims/ refunds for previous flights, claim for flights for over three years. Alternatively Air France must provide you with:

  1. Alternative transport facility to/ from your destination
  2. Full refund if you choose to cancel your flight ticket
  3. If you have to wait for longer than two hours you can request for free meals and refreshments
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