“What are your rights if you cancel your flight tickets? - AirAsia Airlines Cancellation Policy”
If you have travel plans with AirAsia and decided to change it at the last moment you can sit back and relax because AirAsia Airlines has issued flexible change and Cancellation Policy. Passengers Can now enjoy charge free and risk free flight cancellation for short haul and long haul destinations under the 24 hour policy. You can cancel it and rebook for a nominal fee or for free if you adhere to the airlines cancellation policy on time. Find out more about AirAsia Airlines Cancellation Policy, refund policy for different regions and what to expect whenever you have change of travel plans when you are flying with AirAsia.
You can feel free to dial AirAsia customer care number +1-888-772-1600 to get complete flight booking assistance or enquire about other travel policies. AirAsia customer care is available 24/7 to offer you with valuable flight services and update you what’s going on the rest of the world.
Here are some of the fundamental rules you need to understand for a complete refund with AirAsia:
AirAsia Airlines 24 hours Cancellation Policy allows a flyer to cancel a ticket for full refund within 24 hours of flight booking as long as the flyer makes the purchase two days before departure. This policy is applicable for all flight tickets except those booked as group booking. However If you have booked your flight ticket far in advance, AirAsia may change its schedule in months leading up to departure.
Passengers are entitled to claim for a full refund if the local laws or the travel policy of the arrival city allows refund within a specified time period –such as India, Indonesia, South Korea and the United States.
If your flight gets cancelled by AirAsia itself due to bad weather conditions or other unavoidable events you can be compensated in the form of travel credit, complimentary flight service, a full refund, provided updated seats or accommodated on the next departing flight for free. You will be given the following options:
However, exceptions are applicable if you are flying to Malaysia and Thailand. You can convert your flights to travel credit and redeem it within 730 days from the original date of issue. To submit a refund request with AirAsia you can consider the following points:
On completion you will receive a confirmation message on your registered phone number and email along with the flight details.
If you need more travel assistance you can seek support from AirAsia customer care +1-844-933-2065.
As per AirAsia Refund Policy:
If you have enrolled yourself with a trip insurance with AirAsia then you can be assured of the following services:
Destination |
Routes |
|
Cancellation Charges |
Malaysia |
Domestic Routes |
|
MYR 106 per passenger |
Malaysia |
International Routes |
|
MYR 100/$35 per passenger |
India |
Domestic Routes |
3 days before departure |
INR3500 |
India |
International Routes |
4 days before departure |
INR3000 |
Japan |
Domestic Routes |
|
JPY3500 per passenger |
Japan |
International Routes |
|
JPY3700 per passenger |
Thailand |
Domestic Routes |
|
THB 749 per passenger |
Thailand |
International Routes |
|
THB 1100/ $35 per passenger |
Indonesia |
Domestic Routes |
|
IDR 242000 per passenger |
Indonesia |
International Routes |
|
IDR 315000 per passenger |
Philippines |
Domestic Routes |
|
PHP 1164per passenger |
Philippines |
International Routes |
|
PHP 1600 per passenger |
Related Page : Asiana Airlines Name Change Policy
Yes, you can cancel your Air Asia flight and get a refund on the following conditions:
Generally, your refund will be reflected back within seven to ten business days to your original travel account. In case you have international travel it might take a longer time period about 25 to 30 working days. Refund will be projected to the ticket holder’s account and in the original form of payment only.
If you wish to cancel a hotel booking you can:
Your Tune protect policy will automatically be terminated if you make changes or cancel to your flight ticket. For more details you can visit AirAsia.Tuneprotect.com and amend your policy as part of your trip before your flight departure.
If you are unable to travel with Air Asia on time due to illness or other medical emergencies you can notify the airlines immediately by calling Air Asia phone number before your flight departure. Air Asia will compensate you in the form of full refund or issue you a travel credit for the unused portion of the flight ticket. Note that you need to present with a valid medical certificate to claim the refund and you need to redeem the travel credit within 90 days from the date of its issue.
Yes, you can cancel your flight ticket if one of your immediate family members passes away or falls sick. According to Air Asia cancellation policy an immediate family member refers to –spouse, parent, brother, sister, grandparents, child, etc. If any of the cases mentioned occurs then the airlines will allows you to cancel and receive a full refund for your flight ticket which is not applicable for non refundable fares. Air Asia will compensate you in the form of full refund or issue you a travel credit for the unused portion of the flight ticket. Note that you need to present with a valid medical certificate/ death certificate/ proof of relationship/ birth certificate/ marriage certificate to claim the refund and you need to redeem the travel credit within 90 days from the date of its issue.
Yes, you can cancel your flight ticket if one of your immediate family members passes away. Air Asia cancellation allows you to cancel and receive a full refund for your flight ticket and compensate you in the form of full refund or issue you a travel credit for the unused portion of the flight ticket. However you need to present with a valid medical certificate/ death certificate/ to claim the refund and you need to redeem the travel credit within 90 days from the date of its issue.
To check your Air Asia refund status you can:
And the page will display your flight status, case number, booking number and all your travel details
According to Air Asia cancellation policy, for a cancelled flight you can receive a refund if:
No Air Asia does not allow passengers to re-route their flight if the original flight was cancelled. To learn more about Air Asia cancellation policy you can visit Air Asia official site or dial their customer support number +1-+1-888-772-1600 or you can select a live chat with AVA.
You can consider the following options in case you have cancelled or delayed flight to miss a FLY-THRU connection:
If your flight is originating from South Korea you will receive a refund on the following conditions:
According to Air Asia refund policy you can receive a refund on the following grounds:
If your refund status shows “Rejected” then you cannot claim for refund because either you have purchased a non refundable ticket, your ticket does not adhere to Air Asia refund policy. To learn more about Air Asia refund policy you can contact Air Asia customer care number +1-888-772-1600 and explore your travel options.