Cathay Pacific Airways Cancellation Policy

Cathay Pacific Cancellation Policy

“Airline Refunds-Flight cancellation- Know your right- Cathay Pacific Cancellation Policy”

When you are flying with Cathay Pacific you shouldn’t just end at the airport just assume your flights going to be on time and if delayed there are ample opportunities to get back maximum value for your dollars?  Find here pro tips on how to get back a fare share back if you cancel your flights with Cathay Pacific.
First to anticipate and expect delays and to pay attention for them can be a task on your own.

Cathay Pacific Cancellation Policy for Full Refunds

If you book a flight ticket with Cathay Pacific and just one day before if there was a meeting schedule, then you have Cathay Pacific Cancellation Policy for full refunds.  According to Cathay Pacific Cancellation Policy you can claim for a full refund if you meet the following criteria:

  1. If your flight was cancelled by Cathay Pacific
  2. Your flight booking was cancelled within 24 hours of purchase
  3. You have cancelled a flight that originates from the United States
  4. You have booked at least seven days prior to your flight departure
  5. You have booked your flight tickets online from Cathay Pacific official website
  6. You have purchased a refundable flight fare
  7. You have requested for a full refund because you were unable to get on board due to death of an immediate family member or severe illness.
  8. You are flying with a Flex fare flight ticket
  9. Your flight was delayed by the airlines

For more information on Cathay Pacific Cancellation Policy you can call +1-888-772-1600.

Compensation Provided by Cathay Pacific

You will be provided Compensation by Cathay Pacific on the following grounds:

  1. If you were denied boarding by Cathay Pacific even after holding a confirmed flight ticket due to lack of seats or no seats then the airlines will compensate you a travel credit or EUR600 or EUR300 + 40000 Asia Miles.
  2. If Cathay Pacific has accommodate you a seat on the next departing flight then you will be eligible for 50% of your original flight value as compensation.  
  3. Passengers will be entitled to a compensation of EUR600 if the airlines couldn’t  accommodate for a seat on the next departing flight
  4. If your flight has been delayed for 4+ hours then you will receive a free meal and refreshment, free phone calls, free hotel accommodation (delayed until the next day), free transportation facility
  5. You will receive a full refund for the original ticket value if your flight is delayed by 5+ hours.

Cathay Pacific 24 hour Flight Cancellation Policy

  1. You have booked your flight ticket using Cathay Pacific Official site
  2. Your flight must be operating to and from the US
  3. You need to cancel your flight ticket within 24 hours of purchase
  4. You have booked at least seven days before your flight departure.

Cathay Pacific Ticket Cancellation Fee

  1. Passengers will be charged $150 if they cancel an unused or partially used tickets
  2. You will be charge $200 for cancelling an expired flight ticket. 
  3. If you have cancelled a non refundable flight ticket you do not qualify for refund. You can cancel it for a fee of $150+ fare difference.
  4. To rebook an Economy fare the fee is $50

Cathay Pacific Change Flight Policy

  1. You can change your flight ticket free of cost if you do it within 24 hours of booking your flight ticket. Cathay Pacific won’t charge you any fee and you will be offered a full refund.
  2. Refund will be applicable for only those flight tickets that has been booked directly from Cathay Pacific official site, through office ticket counter, through the mobile app, or through call centre.
  3. If you have booked your flight tickets using a third party travel agent then you can contact them directly and ask them to request for a refund.
  4. If you have purchased a Redemption flight ticket then you can contact Asia Miles  by filling their online form
  5. In case you are booking a new flight ticket then you have to pay for the fare difference.

How to Change Your Cathay Pacific Flight Online?

Modifying your Cathay Pacific Flight is totally dependent on the type of ticket you have purchased and the route selected. To manage your flight tickets online you can visit the official site and go to Manage booking and follow the on screen instructions. Alternatively you can change your flight tickets by calling +1-888-772-1600 and connect with an airline representative. Other common mode of changing your flight tickets include through the mobile app, social media platform, sending an email or visiting the airport helpdesk directly.

How To Apply For Cathay Credits?

You can receive Cathay credit for the unused portion of your journey and you can claim them within a time period of one year. However you need to know that these travel credits can be exercise on Cathay Pacific flights only and only on fully unused flight tickets. You can request for Cathay credit before your flight departure and pay for the fare difference if applicable.

To request for Cathay credits you can:

  1. Visit Cathay Pacific official site, log in through Cathay Pacific mobile app, Global call centre or fill the form online.
  2. If you have purchase your flight ticket through a travel agent then you can ask the agents to assist you in requesting for one.
  3. Call Asia Miles if you have booked redemption ticket
     

How To Change Your Cathay Pacific Flight Online?

  1. Visit the homepage- www.cathaypacific.com
  2. Navigate the “Mange Booking” tab
  3.  You can either sign  in through the Member sign in option or find your booking
  4. Select the trip you want to cancel/ change
  5. Click on “CHANGE” option  and fill in the options to book a new flight
  6. Select your payment method and confirm your flight booking

How To Rebook Your Cathay Pacific Flight Through Phone?

To make new rebooking via call you can view the chart given below and select the preferred number accordingly.

Region

Phone Number

United States

24/7 toll free number

Canada

24/7 toll free number

Hong Kong

24/7 toll free number -2747-3333

Australia

24/7 toll free number -0800-917-8260

United Kingdom

8000-4444-6554

Dubai

0008-0044-05008

India

+852-2747-2747

 

Cathay Pacific change fees- Rebooking Fee/ Departure Date/ Rerouting Fee

The change fees for rebooking and adjusting your departure date  is $50 for economy standard and $150 for economy save, premium economy standard and Business Save fares. Economy Saver fares for Hong Kong do not qualify for rebooking. To reroute an existing flight date you will be charged a rebooking fee of $50 or $150 + Fare difference for new routes. Rerouting Fee is $50 for economy standard and $150 for economy save, premium economy standard and Business Save fares.

Cathay Pacific Name Change Policy

Cathay Pacific allows minor name changes or at least up to a maximum of three characters in a passengers name. According to Cathay Pacific Name Change Policy you can:

  1. Terminate Duplicate titles
  2. Interchange first and last name
  3. Make corrections to Mr/Ms/Mrs
  4. Make changes up to a maximum of three characters
  5. Add or delete a middle name

Cathay Pacific Name Change Fees

Flight Origin

Cathay Pacific Name Change Fees

Cathay Pacific Name Change Fees via  a Travel agent

North America

$0

$30

Japan/ Taiwan

$30

$30

India / Europe/ South East Asia

$60

$60

South West Pacific/ South Africa/ Mainland China

Free of charge

$60

Hong Kong / South Korea/ Sri Lanka/Middle East

Free of charge

$60

If you are making name change due to divorce/ marriage then you need to present a valid document in support of your name change. If you wish to make a total name change then you can cancel your flight ticket and book a new flight ticket with correct name details.

Tips to avoid Cathay Pacific Flight change/cancellation Fees

If you are tight on budget then you can save extra dollars by doing your homework. Here are some amazing tips to keep in mind if you want some extra value while changing your Cathay Pacific Flight tickets:

  1. Do cancel your flight tickets within the 24 hour policy to receive full refund for zero charges.
  2. Purchase a refundable flight fare even though it may cost you a little more than other fares. Refundable fares ensure you a security and gives you full refund no matter which time of the year you decide to cancel it.
  3. Do book your flight tickets from Cathay Pacific Official site to enjoy extra advantages and discounts.
  4. Join the airlines loyalty programs so that you can earn miles and redeem it for future travel.
  5. Call Cathay Airlines phone number to check out your options and travel updates.

Read the airlines terms and conditions before making changes or booking your flight tickets.

FAQs

To exercise and take advantage of Cathay Pacific 24 hours Cancellation Policy you need to fly within the United States and if you chose to cancel your trips you need to cancel it within one day of booking (within 24 hours of purchase). You can receive full refund with no extra charges or you can book your flight tickets at least seven days before your flight departs.

Yes, you can change your flight ticket on Cathay Pacific for free if you have purchased a refundable flight fare or a flex fare + fare difference.

According to Cathay Pacific Cancellation Policy you can claim for a full only:

  1. If your flight was cancelled by Cathay Pacific
  2. Your flight booking was cancelled within 24 hours of purchase
  3. You have cancelled a flight that originates from the United States
  4. You have booked at least seven days prior to your flight departure
  5. You have booked your flight tickets online from Cathay Pacific official website
  6. You have purchased a refundable flight fare
  7. You have requested for a full refund because you were unable to get on board due to death of an immediate family member or severe illness.
  8. You are flying with a Flex fare flight ticket
  9. Your flight was delayed by the airlines

If you do not qualify for a refund with Cathay Pacific you can contact the respective airlines representatives at +1-888-772-1600 and ask them to assist you accordingly. Alternatively you can reschedule/ rebook your flight ticket for a future date without any extra charges if you have purchased a refundable fare.

  1. Make use of the 24 hour policy to receive full refund for zero charges.
  2. Purchase a refundable flight fare to enjoy maximum flexibility
  3. Book your flight tickets from Cathay Pacific Official site to enjoy extra advantages and discounts.
  4. Call Cathay Airlines phone number+1-888-772-1600

Making adjustments to your existing flight reservations within 24 hours of original purchase is considered the best time or consider booking at least seven days before your flight departure.

If your flight was cancelled/ delayed or you were denied boarding by Cathay Pacific the airlines will compensate you in the form of travel credit or other services. The airlines will accommodate you a seat on the next departing flight or you will receive a compensation of EUR600 if the airlines couldn’t accommodate for a seat on the next departing flight. Also, if your flight has been delayed for 4+ hours then you will receive a free meal and refreshment, free phone calls, free hotel accommodation (delayed until the next day), free transportation facility.

The change fees for Cathay Pacific Cancellation / Change fee is $150 if they cancel an unused or partially used tickets. You will be charge $200 for cancelling an expired flight ticket and if you have cancelled a non refundable flight ticket you do not qualify for refund. You can cancel it for a fee of $150+ fare difference and to rebook an Economy fare the fee is $50.

The Cathay Pacific Refund policy will be enforceable only if you adhere to any or all or part of the mentioned points:

  1. If your flight was cancelled by Cathay Pacific
  2. Your flight booking was cancelled within 24 hours of purchase
  3. You have cancelled a flight that originates from the United States
  4. You have booked at least seven days prior to your flight departure
  5. You have booked your flight tickets online from Cathay Pacific official website
  6. You have purchased a refundable flight fare
  7. You have requested for a full refund because you were unable to get on board due to death of an immediate family member or severe illness.
  8. You are flying with a Flex fare flight ticket

Yes, Cathay Pacific allows a name change. Cathay Pacific allows minor name changes or at least up to a maximum of three characters in a passengers name. According to Cathay Pacific Name Change Policy you can delete a Duplicate name, interchange first and last name, make corrections to Mr/Ms/Mrs, make changes up to a maximum of three characters or add or delete a middle name.

As per the Cathay Pacific Cancellation policy:

  1. You will be charged $150 if you cancel an unused  flight ticket
  2. You will be charge $200 for cancelling an expired flight ticket. 
  3. If you have cancelled a non refundable flight ticket then you do not qualify for any refund. You can cancel it for a fee of $150+ fare difference.

To make a request for a Cathay Pacific online:

  1. Visit the homepage- www.cathaypacific.com
  2. Navigate the “Mange Booking” tab
  3. You can sign in through the Member sign in option or enter your booking number
  4. Select the trip you want to cancel/ change
  5. Click on “CANCEL” option and fill in the form to request for a refund
  6. Submit the refund request.
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