Copa Airlines Cancellation Policy

Copa Airlines Cancellation Policy

When you cancel a flight booking on Copa Airlines, you should know the cancellation policy on the airline. Because when you have all the information about the Copa Airline cancellation it becomes easier for you to cancel your tickets and manage your flight booking accordingly. Also you may be eligible for a full refund for the flight cancellation. Before making a Copa Airline cancellation or requesting a refund there are a few points that you should check for Copa Airlines Cancellation Charges.

1. The flight ticket must not be used and the refund will be given on the basis of fare rules for the flight ticket purchased.
2. If the flight ticket is non refundable , then it may be used for the payment of the new flight ticket and that must be booked  in the same name  as the passenger.
3. Partially used flight tickets may or may not be refunded as per the fare rules for the flight ticket.
4. Some of the flight tickets may or may not be refundable as per the fare rules applied to the purchased flight ticket.
5. If you need to cancel your flight ticket you must do it at least three hours in advance in order to receive a refund from Copa Airlines.
6. The refund will be issued within a week or seven business days of receiving the application if the traveller has purchased a ticket to and from the United States.
7. If you have used a third party agent to book your flight tickets then Copa Airlines advice you to contact your agent directly and complete the cancellation.

Copa Airlines 24 Hour Cancellation Policy

Passengers who have booked their flight ticket with Copa Airlines a day before and intends to alter their trip, they can still do it for free and escape the cancellation fee. According to Copa Airlines 24 hour Cancellation Policy, passengers may receive a full refund if they decide to reschedule their flight ticket within 24 hours of the departure time. The travel date cannot be altered since this option is unavailable. Here’s an overview of Copa Airlines 24 Hour Cancellation Policy:

1. 24 hour cancellation policy will be applicable only for tickets purchased through the Copa Airlines website.
2. Full amount will be processed to the passenger only of the ticket was bought seven days before departure or within 24 hours of original purchase.
3. Amount will be credited to the ticket holder only and not anyone else.
4. Refund amount will be processed back within seven to ten business days in the original form of payment.
5. Non refundable fare will not qualify for any refund outside the specified time frame.
6. Passengers are also eligible to receive a full refund if the cancellation is due to medical emergency. Copa Airlines will give you a full refund if the passenger is able to provide a valid reason along with supporting documents while cancelling the ticket.

Copa Airlines Cancellation Process

Cancelling your flight ticket requires a few click, you have multiple platform the task the easiest one being through the Copa Airline website. To initiate the cancellation process you simply need to follow the steps given below:

1. Click on the Copa Airlines official site
2. Click on the services tab mentioned on the top of the page
3. Now click on the flight reservation centre tab
4. In the given field 1 you will be required to enter the reservation number of e-ticket and the last confirmation digit
5. Now click on the proceed tab and follow the on screen instructions
6. Confirm the process and generate the refunds

Copa Airlines Cancellation Charges

The cancellation fees for Copa Airlines ranges between $50 to $400 which will be based on the route selected, distance travelled, type of Copa ticket purchased and other factors. If you cancel a domestic flight ticket after the 24 hour period passengers have to pay a fee of $125 and if they cancel an international flight they will be charged a fee of $450 per passenger. The cancellation charges will be eliminated if you are altering any part of your trip within the 24 hour window. Outside the 24 hour window you will be charged a fee if you are cancelling a non refundable flight fare, the unused portion of your fare will be credited as a travel voucher valid up to one year. For refundable fare Copa airlines allows you to cancel your flight ticket anytime for a full refund. Check out Copa Airlines official site for a detailed information about the cancellation charges for different fare type. Alternatively you can dial Copa Airlines Reservation phone number +1-855-448-3664 to connect with a live agent.

Copa Airlines Refund Policy

Copa Airlines Refund Policy depends upon many factors like the time lapse between booking and the time when the cancellation was applied while Copa Airlines Refund procedure while processing the cancellation process you can take help from the customer service group of the airline or call the number which is shown on the screen and ask the representative to provide you the necessary support for your travel.

1. You must cancel your flight within 24 hours of booking if you want to receive a full refund. You can still cancel your Copa Airlines after this window has expired by paying the Copa Airlines cancellation fees.
2. Whether you have acquired a refundable or non refundable  ticket will determine how much fee you will be reimbursed back.
3. Refunds will be unavailable for fully used flight tickets.
4. Refund will be credited back in the same currency and in the same method as payment was done.
5. Flight tickets with additional services cannot be refunded back.
6. In case of immediate death of a family member or a travel partner passenger can claim for a full refund from Copa Airlines by submitting a valid death certificate.

Copa Airlines has categorised certain fares as refundable and non-refundable, you may check out the chart below to see whether your flight ticket is eligible for refund or not.

Procedure of Requesting a Refund From Copa Airlines

Passengers intending to raise a refund request with Copa Airlines are highly advised to go through the airlines terms and conditions and the steps to finish the request on time without nearing extra charges. To start a refund request check out the steps below:

1. Visit Copa airlines official site-www.copaair.com or download their mobile app
2. Scroll down the bottom of the page and click on the “Customer Service” option and contact them for assistance
3. Alternatively you can go to the menu below and click on “Request a Refund” tab
4. When a new page opens up you can select “Apply for a refund” and follow accordingly
5. The next page will show you if your flight ticket is eligible for a refund
6. If eligible you can enter your reservation number or e-ticket number
7. Next click on continue button and fill in your travel details like name of the passenger, verification and confirmation number
8. Fill in accordingly and complete the refund form
9. Click on continue and check your email for the status of your refund.
10. It will take about seven to ten business days to credit back the refund amount

Copa Airlines Compensation Policy

If you want to calculate the amount of compensation you can receive when your flight is delayed or cancelled then you can check out the chart below.

Conditions For Copa Airlines Compensation

Copa Airlines has relaxed its compensation policy whenever passengers have to go through some unexpected events. Copa Airlines compensates its passengers with travel amount ranging as low as 400 to 700 euros depending upon the situation. If the flight was delayed by the airlines due to unavoidable situations then you will not be eligible for compensation. Here are some of the conditions you need to meet if you want to qualify for Copa Airlines compensation fees:

1. Copa Airlines will compensate you if you were denied boarding at the airport due to lack of seat or overbooking.
2. Passengers can cancel their flight ticket altogether and get a full refund if their scheduled flight was delayed by three or more hours.
3. In the event of immediate death of a family member or travel partner you can submit a death certificate to receive a full compensation from Copa Airlines.
4. Other factors where Copa Airlines compensate its passenger include flight delays, flight cancellation due to bad weather condition, technical error or lack of staff.

If your flight was cancelled without notifying you then you have the option to cancel your trip for a full refund or ask the airlines to accommodate you on the next departing flight departing no less than one hour from your original time schedule. Copa Airlines will offer you complimentary meals, refreshments, beverages and other added advantages if your flight was delayed by more than five hours. Also, if you are required for an overnight stay Copa Airlines will arrange you a hotel accommodation for free and a transportation to transfer you from the hotel to the airport. Another advantage is that the passenger can postpone his flight date to a future date no less than one month and travel whenever he is ready for travel. However the passenger has to pay for the fare difference if his new flight ticket is more expensive than the original flight ticket.

Hope this page have provided you with some useful travel information, if you are interested in Copa Airlines fare policies or getting more travel assistance you can contact Copa Airlines customer service centre at +1-855-448-3664.