“Enjoy Risk Free Flight Cancellations and Refunds- Guide to Etihad Airways Cancellation Policy”
Know about the Etihad Airways Cancellation and Refund Policy. Etihad is one of the most luxurious airlines in the world and offers many services and facilities for passengers flying with them. Is a passenger has booked a flight ticket with them and wants to cancel it afterward due to some reason, it can be done easily. To get a ticket cancelled, a passenger is required to follow the important rules of Etihad Airways Cancellation Policy, as mentioned below:
According to Etihad Airways 24 hour Cancellation Policy, a passenger can cancel a flight ticket within 24 hours of ticket booking. In this case, there will be no cancellation charges and the full booking amount will be refunded. For the ticket cancellations made within 96 hours of the schedule departure, a passenger has to pay an additional charge of 10% on the cancellation fees.
There are some important points stated under Etihad Airways Refund Policy which you need to understand before cancelling your flight ticket:
Passengers will be charged a penalty fees costing AED150 if they have cancelled their flights within 96 hours of travel and is applicable for all flights that originates from the UAE. Cancellation charges will be charged along with general charges for tickets that have been reissued as per Etihad commercial waiver policy.
Flight tickets issued on or before 30.9.20 |
Fees not applicable |
For International Travel |
Fees not applicable |
Flight tickets cancelled by the Etihad |
Fees not applicable |
If there are travel restrictions/ travel ban |
Fees not applicable |
If flight ticket is cancelled within 96 hours before flight schedule |
Fees not applicable |
Etihad passengers can complete their flight cancellation by phone or by visiting Etihad Airways Manage booking online.
To make your cancellations through calls, you can simply dial +1-888-772-1600. It’s a toll free number for making calls in Canada and US, customer service is available 24/7 at your service.
To make your cancellations through online:
If your flight was cancelled by Etihad Airlines and you were denied boarding, you are entitled to the following benefits:
For travel not exceeding 3500 km |
400 EUROS |
For travel exceeding 3500 km |
600 EUROS |
If you are offered another seat on next departing flight If arrival time does not exceed 3 hours for flights not exceeding 3500 km |
50% of what you were offered |
If you are offered another seat on next departing flight If arrival time does not exceed 4 hours for flights exceeding 3500 km |
50% of what you were offered |
Other benefits include:
You have other options for requesting a refund-You can approach the Etihad helpdesk at the airport, you can visit your travel agent if you have booked your flight tickets through an agent, dial, Etihad customer helpdesk at the given number +1-888-772-1600.
Yes, Etihad give a full refund if you cancel your flight if the ticket bought is refundable, unused, booked at least 5 days prior to departure and not exchanged.
You can visit your travel agent or contact them if you have booked your flight tickets through an agent
If you have purchased a one way flight ticket then cancellation and refunds can be easily processed through the Manage Booking section or by contacting the customer helpdesk.
You will be charged a fee of AED 150 if you cancel your flight tickets within 96 hours of travel for travel that originated in UAE.
If your flight gets delayed by three or more hours you will be compensated accordingly, along with reimbursement for the unused portion of your flight ticket, re-routing to your preferred destination to the closet travel date available, free meals and refreshments on board, free messaging options, fax, two telephone calls, emails and fax, free hotel stays if you are required to stay over, transportation facility from the hotel to airport.
According to the Etihad Choice Plus cancellation Policy passengers are allowed to cancel both Economy and Business Choice Plus fares free of cost without any penalties.
You can claim a full refund if you have booked a flight ticket originating in the United States at least seven days before schedule departure, you have cancelled your flight within 24 hours of purchase or you have booked your flight ticket directly from Etihad Airway’s U.S sale office.