Etihad Airways Cancellation Policy

Etihad Airways Flight Cancellation Policy

“Enjoy Risk Free Flight Cancellations and Refunds- Guide to Etihad Airways Cancellation Policy”

Know about the Etihad Airways Cancellation and Refund Policy. Etihad is one of the most luxurious airlines in the world and offers many services and facilities for passengers flying with them. Is a passenger has booked a flight ticket with them and wants to cancel it afterward due to some reason, it can be done easily. To get a ticket cancelled, a passenger is required to follow the important rules of Etihad Airways Cancellation Policy, as mentioned below:

  1. If the flight ticket is purchased using credit cards then cancellation and refunds can be easily processed through the Manage Booking section.
  2. The ticket bought should be refundable, unused, booked at least 5 days prior to departure and not exchanged.
  3. The cancellation charge of the ticket depends on the fare rules section available on the website.

Etihad Airways 24 hour Cancellation Policy

According to Etihad Airways 24 hour Cancellation Policy, a passenger can cancel a flight ticket within 24 hours of ticket booking. In this case, there will be no cancellation charges and the full booking amount will be refunded. For the ticket cancellations made within 96 hours of the schedule departure, a passenger has to pay an additional charge of 10% on the cancellation fees.

  1. In the case of passenger’s death or death of any immediate family member, the cancellation charge will be waived off when documents are submitted.
  2. The refund amount is processed in the same account from which the payment for the ticket was made.
  3. The cancel and refund are processed once the refund and cancel button is clicked.
  4. To learn more about Etihad 24 hour Cancellation Policy you can simply dial +1-888-772-1600.

Etihad Airways Refund Policy

There are some important points stated under Etihad Airways Refund Policy which you need to understand before cancelling your flight ticket:

  1. Credit card refunds may take up to 14 to 30 working days for the refund.
  2. In case of refund the request is processed through the Guest service centre of Etihad during the validity period.
  3. If you have booked at least seven days in advance of your flight you will receive a full refund if you cancel within 24 hours of purchasing the flight ticket.
  4. To request a refund you can dial +1-888-772-1600 and speak with a live agent directly.

Cancellation Fees for Etihad Airways

Passengers will be charged a penalty fees costing AED150 if they have cancelled their flights within 96 hours of travel and is applicable for all flights that originates from the UAE. Cancellation charges will be charged along with general charges for tickets that have been reissued as per Etihad commercial waiver policy.

Flight tickets issued  on or before 30.9.20

Fees not applicable

For International Travel

Fees not applicable

Flight tickets cancelled by the Etihad

Fees not applicable

If there are travel restrictions/ travel ban

Fees not applicable

If flight ticket is cancelled within 96 hours before flight schedule

Fees not applicable


Etihad Airways Cancellation Process

Etihad passengers can complete their flight cancellation by phone or by visiting Etihad Airways Manage booking online.

Etihad Airways Cancellation Phone Process

To make your cancellations through calls, you can simply dial +1-888-772-1600. It’s a toll free number for making calls in Canada and US, customer service is available 24/7 at your service.

Etihad Airways Cancellation Online Process

To make your cancellations through online:

  1. You can begin by navigating Etihad Airways official site-Etihad.com
  2. Click on the “Manage Tab” from the upper corner
  3. Click on “View/Change Booking” tab
  4. Enter your Etihad booking reference or ticket number along with last name
  5. Next click on “Find my booking”
  6. Select the flight you wish to cancel
  7. Click on “Submit”
  8. Pay for the cancellation fees if applicable
  9. Check your email for the confirmation code

Etihad Airways Cancellation Compensation

If your flight was cancelled by Etihad Airlines and you were denied boarding, you are entitled to the following benefits:

For travel not exceeding 3500 km

400 EUROS

For travel exceeding 3500 km

600 EUROS

If you are offered another seat on next departing flight

If arrival time does not exceed 3 hours for flights not exceeding 3500 km

50% of what you were offered

If you are offered another seat on next departing flight

If arrival time does not exceed 4 hours for flights exceeding 3500 km

50% of what you were offered

Other benefits include:

  1. Reimbursement for the unused portion of your flight ticket
  2. Re-routing to your preferred destination to the closet travel date available
  3. Free meals and refreshments on board
  4. Free messaging options, fax. Two telephone calls, emails and fax
  5. Free hotel stays if you are required to stay over
  6. Transportation facility from the hotel to airport

Etihad Airways Refund Application

  1. You can begin by navigating Etihad Airways official site-Etihad.com
  2. Click on the “Manage Tab” from the upper corner
  3. Click on “View/Change Booking” tab
  4. Enter your Etihad booking reference or ticket number along with last name
  5. Next click on “Find my booking”
  6. Select the flight you wish to cancel
  7. Click on “Submit”
  8. Next you can click on “Refund” if eligible
  9. Fill in the refund  form with your travel details
  10. Click on “Submit”
  1. Pay for the refund fees if applicable
  2. Check your email for the confirmation code
  3. It will take about 10 to 15 working days to refund the applicable amount on your account

You have other options for requesting a refund-You can approach the Etihad helpdesk at the airport, you can visit your travel agent if you have booked your flight tickets through an agent, dial, Etihad customer helpdesk at the given number +1-888-772-1600.

FAQs

Yes, Etihad give a full refund if you cancel your flight if the ticket bought is refundable, unused, booked at least 5 days prior to departure and not exchanged.

You can visit your travel agent or contact them if you have booked your flight tickets through an agent

If you have purchased a one way flight ticket then cancellation and refunds can be easily processed through the Manage Booking section or by contacting the customer helpdesk.

You will be charged a fee of AED 150 if you cancel your flight tickets within 96 hours of travel for travel that originated in UAE.

If your flight gets delayed by three or more hours you will be compensated accordingly, along with reimbursement for the unused portion of your flight ticket, re-routing to your preferred destination to the closet travel date available, free meals and refreshments on board, free messaging options, fax, two telephone calls, emails and fax, free hotel stays if you are required to stay over, transportation facility from the hotel to airport.

According to the Etihad Choice Plus cancellation Policy passengers are allowed to cancel both Economy and Business Choice Plus fares free of cost without any penalties.

You can claim a full refund if you have booked a flight ticket originating in the United States at least seven days before schedule departure, you have cancelled your flight within 24 hours of purchase or you have booked your flight ticket directly from Etihad Airway’s U.S sale office.

Exclusive Call Only Deals! 1-855-448-3664