“Risk Free Flight cancellations and refunds-Garuda Indonesia Cancellation Policy”
Overview of Garuda Indonesia Flight Cancellation Policy
Garuda Indonesia is the leading carrier in Indonesia and the airlines offers some of the best travel policies for its passengers worldwide. You can complete your flight cancellations by visiting Garuda Indonesia official site, through the mobile app, by calling customer care or by sending an email. If you have decided to cancel your Garuda Indonesia flight tickets you need to consider the following points in your mind before making cancellations:
If you are unable to make flight cancellations with Garuda Indonesia online you can apply for a refund by dialling the 24/7 call centre, Garuda Indonesia sales office or open a 24/7 live chat or download the Fly Garuda Phone App at your convenience.
Flight cancellations by sending an email: You can compose your doubts about flight cancellations at customer@garuda-indonesia.com.
Under the airlines 24 hour cancellation policy you are eligible to cancel any type of services and any type of flight fares for free. You can cancel online and offline without any extra charges. You will be eligible for extra fees after the 24 hour grace period depending on the route and type of fare selected.
The airlines will issue a refund for the unused portion of your flight ticket under the following conditions only:
Involuntary Refund Policy is applicable if:
Under such cases the refund will be involuntary and you will be refunded for the original fare amount which is subject to a 20% deduction (administration fee).
A refund is considered voluntary under the following conditions:
Time Period |
Kelas-J/C/D/I/Y |
Kelas-B/M/K |
Kelas-N/Q/T |
Kelas-V/S/H |
Kelas-L |
72 hours before scheduled departure |
10% of the original fare value |
25% of the original fare value |
25% of the original fare value |
25% of the original fare value |
25% of the original fare value |
72 / 24 hours before scheduled departure |
25% of the original fare value |
35% of the original fare value |
10% of the original fare value |
50% of the original fare value |
50% of the original fare value |
2/ 24 hours before scheduled departure |
20% of the original fare value |
30% of the original fare value |
50% of the original fare value |
60% of the original fare value |
70% of the original fare value |
2 hours before scheduled departure |
30% of the original fare value |
35% of the original fare value |
60% of the original fare value |
70% of the original fare value |
80% of the original fare value |
If you are someone who is looking for Garuda Indonesia flight cancellation or explore more refund options, you can call customer care centre at +1-888-772-1600. Garuda Indonesia customer services are available 24/7 to protect your travel plans and offer you the best travel solutions.