KLM Flight Cancellation Policy

KLM Flight Cancellation Policy 2023-Complete Guide on Cancelling Your Flight Ticket

KLM is one of the largest airlines in Netherlands, the flag carrier  which is headquartered in Amstelveen. KLM Airlines is a service provider for more than 150 destinations for both domestic and international destinations. If you have to cancel your flight ticket with KLM, then you can cancel it from the comfort of your home. KLM Airlines offers multiple ways to alter your existing reservations, you can modify your trips by visiting their official page, by calling KLM customer care number, through their social media handles, by sending an email, Facebook, Whatsapp or by visiting the airport helpdesk. However, the most important thing a passenger needs to be aware of terms and conditions for cancelling a KLM flight. Get more guide and important travel tips on this page before cancelling your flight ticket with KLM Airlines.

KLM Flight Cancellation Policy 2023

Whether you want to cancel a group travel, cancel a booking for multiple passenger, cancel a Blue reward flight ticket,  then you need to follow the KLM Flight Cancellation Policy 2023 for a risk free cancellation process.

According to the updated KLM Flight Cancellation Policy a passenger cancelling their flight ticket need to follow the given guidelines:

  1. Flight cancellation will be possible only if the passenger has booked their ticket from KLM Airlines official site, through a call centre, through the mobile app, etc.
  2. Bookings made for passengers with special assistance like disability, wheelchair assistance, will not be eligible for cancellation.
  3. Non refundable flight tickets are not eligible for cancellation after the 24 hour policy.

KLM Flight Cancellation Policy 2023 For cancelled or Delayed KLM Flight

For cancelled or Delayed KLM Flight you can request for a refund if:

  1. You can initiate a refund request if you have cancelled your flight ticket and you did not opt for the alternate flight that the airlines offered.
  2.  You can cancel your flight for a refund when the passenger have not taken the outbound flight because the flight was delayed by more than one hour (90 minutes) and your return flight was within the same day itself.
  3. You cancelled your flight and didn’t board the plane because flight was delayed by more than three hours.
  4. You cancelled your flight and decided not to take flight because your connecting flight was delayed by more than five hours.

Passengers Can Always Get a Refund Under 24 Hours of Booking Under The Following Conditions:

  1. If you have booked a flex flight ticket then you can receive a refund free of charge if you cancel it within 24 hours or for a minor fee after 24 hours depending on the fare type.
  2. Note that the KLM booking fee any payment surcharges and reissue fee will not be refunded back to the passenger.
  3. Both light and standard tickets are refundable if you cancel it within 24 hours of booking.

Under Extraordinary Circumstances

 

Conditions

Travel voucher

  • You can cancel your trip because of uncontrollable situations like bad weather conditions, severe illness or travel ban, immediate death of a travel partner, immediate death of a family member.
  •  Refund will be issued by KLM Airlines based on the situation and the fare type you have purchased; you may be issued a travel credit/ travel voucher for the unused portion of your journey.
  • The validity of the travel credit/ travel voucher is one year from the original date of issue and you may redeem it anytime within a year.

Extension of KLM Ticket validity after an outbound flight departure

  • Ticket extension in case of medical emergencies
  • Death of an immediate family member
  • Death of the passenger/ travel companion

Refund in the original form of payment

  • Denied visa application by the local government
  • Immediate death of the passenger

Fare difference for KLM Tickets

  • Passengers have to pay for fare difference if there new flight ticket is more expensive than their previous flight.
  • For passengers travelling with Business Class/ Premium Comfort Class seats they can claim for the fare difference if the price of their new ticket was lower than the original fare.
  • You can request a refund by contacting KLM Airlines customer care, through Whatsapp, Facebook messenger or KLM Airlines official site.

You can always request a refund by calling the KLM customer support centre if your refund was not possible under the given circumstances. You can also request for a refund with your travel insurance if applicable or by providing all the relevant documents needed to meet the refund requests.

Also if you booked your KLM flight ticket through a third party agent/ travel agent then you can call them directly and ask them to get your refund at the earliest.

How To Cancel a KLM Flight?

To cancel your KLM flight ticket:

  1. Find your trip by visiting KLM Travel account from the web browser
  2. Login to your account using your previous travel details or login as a guest
  3. Fill in your details, first and last name, and your ticket number
  4. Navigate the “Change/cancel” option from the screen and begin with the cancellation process
  5. Cancel or change your trip according to your travel requirements
  6. Pay for the applicable fees if there is a cancellation fee
  7. Complete the payment process and check for the confirmed cancellation on your email.
  8. If for some reason cancelling a KLM Flight ticket was not possible through these steps then you have the option to call their customer support. Call their phone number +1-855-448-3664 and ask them to help you cancel your KLM Flight ticket and get a refund.

KLM Flight Cancellation Fees

If you cancel your KLM flight ticket within 24 hours of purchase/ one day then you can cancel any type of fare type for free. KLM Airlines will issue you a complete refund for both refundable and non refundable fare type. If you book after 24 hours then you will be charged additional fees depending on the fare type, destination and type of travel you are making. Also there will be no cancellation fees if the flight is cancelled by the airlines itself.

Flight cancellation

Cancelation fees

Within 24 hours of booking

Zero fees

After 24 hours of booking

$200 to $500

Flight cancellation by KLM airlines

Zero fees

Economy seat

$100 to $500  (applicable for domestic and international flights)

Premium Comfort Plus

$200 to $500 (applicable for domestic and international flights)

Business Class

$200 to $500 (applicable for domestic and international flights)

KLM Flight Refund / Compensation / Reimbursement

You might be entitled to some refund/compensation if you have cancelled your flight ticket or if your flight was delayed by three or more hours.

Reimbursement

You can request for a compensation/reimbursement for unforeseen expenses like delay or rebooked flights, to make a request check the points below:

Step 1

Log in to your KLM travel account or sign in as a guest

Step 2

If you are already a member your details will be filled in automatically from your profile

Step 3

Enter your ticket number and track your claims easily

Step 4

You can also track your flight details and make changes if required.

If you are looking for any other flight assistance you can visit the KLM Customer support page, and explore your options.

Travel Vouchers

KLM Airlines will issue you a refund in the form of travel voucher also known as –EMD Voucher which will be issued depending on the type of flight ticket you have purchased.

Distance Travelled

EMD Voucher

Value of the Voucher

  • For travel between 1500 km or lesser

Will be issued A type voucher

EUR 350 which is non refundable and EUR 250 with cash payment.

  • For travel originating in Europe and distance was within 1500 km
  • For travel originating outside Europe and distance was between 1500 km or 3500 km

Will be issued a B type voucher

EUR 500 which is non refundable and EUR 400 with cash payment.

  • For travel originating outside Europe and distance was more than 3500 km

Will be issued a C type voucher

EUR 800 which is non refundable and EUR 600 with cash payment.

  • If you arrived late at the airport by two, three or more hours of your original flight schedule

Voucher A, Voucher B, Voucher C

Compensation will be reduced by 50% for all type of vouchers issued to passengers.

Note that the KLM travel voucher issued to the passenger will either be of cash payment or non refundable in nature which can be used for booking a new flight ticket in future with KLM Airlines or enjoy free seat upgrades along with other services.

Call KLM Airlines phone number today at +1-855-448-3664 if you want to see if you have already requested a travel voucher, how to use your travel voucher, exchange for cash, exchange voucher, cancelling and changing a KLM flight ticket, travel voucher conditions, assistance and compensation or other travel enquiries.

FAQs

You can request for a compensation/reimbursement for flights that has been cancelled, delayed or rebooked flights by the airlines itself. If your flight is delayed by more than three hours you cancel your trip and ask for a refund without any extra charges. Or you can ask the airlines to accommodate you on another departing flight without any charges. Also if your flight requires you to stay overnight then you ask the airlines to accommodate you with a free hotel stay.

Flight cancellation will be possible only if the passenger has booked their ticket from KLM Airlines official site, through a call centre, through the mobile app, etc. Bookings made for passengers with special assistance like disability, wheelchair assistance, will not be eligible for cancellation. Non refundable flight tickets are not eligible for cancellation after the 24 hour policy.

Yes, KLM Airlines charge for Flight Cancellation, if you cancel your KLM flight ticket within 24 hours of purchase/ one day then you can cancel any type of fare type for free. KLM Airlines will issue you a complete refund for both refundable and non refundable fare type. If you book after 24 hours then you will be charged additional fees depending on the fare type, destination and type of travel you are making. Also there will be no cancellation fees if the flight is cancelled by the airlines itself.

Under the 24 hour risk free period if you have booked a flex flight ticket then you can receive a refund free of charge if you cancel it within 24 hours or for a minor fee after 24 hours depending on the fare type. Note that the KLM booking fee any payment surcharges and reissue fee will not be refunded back to the passenger. Both light and standard tickets are refundable if you cancel it within 24 hours of booking.

Yes, KLM Airlines issue a travel voucher as refunds. KLM Airlines will issue you a refund in the form of travel voucher also known as –EMD Voucher which will be issued depending on the type of flight ticket you have purchased.

KLM Airlines issue a travel credit when you can cancel your trip because of uncontrollable situations like bad weather conditions, severe illness or travel ban, immediate death of a travel partner, immediate death of a family member. Refund will be issued by KLM Airlines based on the situation and the fare type you have purchased; you may be issued a travel credit/ travel voucher for the unused portion of your journey.  The validity of the travel credit/ travel voucher is one year from the original date of issue and you may redeem it anytime within a year.

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