Lufthansa Cancellation Policy

Lufthansa Flight Cancellation Policy

In case your travel plans change, Lufthansa Airlines allows you to cancel your flight ticket up to 24 hours before your flight . For a refundable flight ticket there is no cancellation fee. Lufthansa Airlines Flight Cancellation policy does not allow flight cancellations for non refundable fares after the 24 hours policy.

  1. Cancellations made within 24 hours of booking for Lufthansa flights departing seven days or more are eligible for a full refund and are applicable for all type of fares.
  2. You can make your Lufthansa cancellations by phone , online, or at the ticket counter.
  3. You can make your Lufthansa cancellations  online via Lufthansa Airlines official site, even if you purchase the ticket through other mediums. 
  4. Flights that has been cancelled by Lufthansa Airlines itself  and they will offer you complete refund. Flight delays are eligible for full refund if:
  • Your flight was triggered for more than two hours by an irregularity more than  one by before your flight departure
  • If your flight was triggered by more than five hours by an irregularity during the same day of your flight departure.
  1. Refundable flight tickets are eligible for cancellation anytime for a full refund in the original form of payment within seven working days.
  2. If a passenger has been denied boarding even after holding a confirmed flight ticket they will receive a full refund without any extra charges.
  3. If flight has been cancelled due to special circumstances like such as death of a travel partner, death of an immediate family member-brother, mother, father, spouse or death of the passenger then Lufthansa airlines will refund you back the complete amount. Or if the passenger is suffering from severe illness and cannot board the flight then they will be eligible for full refund.

Lufthansa Airlines 24 Hour Flight Cancellation Policy

Lufthansa Airlines 24 hour Flight Cancellation policy applies to all types of flight tickets, including non refundable flight fares. You can cancel your flight tickets within one day or twenty four hours of your flight booking and at least seven days before the departure date. Failure to meet both of these conditions may result on an ineligibility for a full refund amount from the airlines. Lufthansa Airlines 24 hour Flight Cancellation policy allows you to cancel your flight ticket and receive a full refund under the following conditions:

  1. If you cancel your flight ticket within 24 hours of purchasing your flight ticket
  2. You can cancel your flight ticket at least seven days before the departure date.

Lufthansa Cancellation Due To Illness Death

If you are unable to fly to your flight due to a sudden illness or the death of a close relative, subject to Lufthansa’s  Airlines cancellation policy, you may change your travel date until you can travel again. However, cancellation is not possible.

Lufthansa Flight Cancellation Fee

Fare Type

Cancellation Fees

 

Economy Saver Fare

Not eligible for cancellation

 

Economy Basic Fare

Not eligible for cancellation

 

Economy Basic Plus I fares

$300

Can be cancelled and refunded

Economy Flex II Fares

$0 Free of cost

Can be cancelled and refunded

Premium Economy Basic Fares

Not eligible for cancellation

 

Premium Economy Basic Plus I Fares

$500

Can be cancelled and refunded

Premium Economy Flex Fares

$0 Free of cost

Can be cancelled and refunded

Business Class

Not eligible for cancellation

 

Business Class Plus II Fares

$500

Can be cancelled and refunded

Business Flex Fares

$0 Free of cost

Can be cancelled and refunded

First Class Basic Fares

Not eligible for cancellation

 

First Class Basic Plus Fares

$500

 

First Basic Plus II Fares

$750

 

First Flex Fares

$0 Free of cost

Can be cancelled and refunded

Lufthansa Award Tickets

$39/ EUR 30

 

Lufthansa Secure your fare option

$60/ EUR 50

 

For more enquiries about cancellation fees you can always check out Lufthansa Airlines official site or contact their customer care centre.

Steps For Lufthansa Flight Cancellation

  1. Step

Navigate Lufthansa.com from your phone or desktop

  1. Step

Click on “My Booking”

  1. Step

Enter your flight details –Name, last name, booking code

  1. Step

Click on “Search Booking”- You will get a list of your booking summary

  1. Step

Now click on the flight that you wish to “Cancel”-click on the cancellation button

  1. Step

Click on “Confirm cancellation” and proceed

  1. Step

Pay for cancellation fees if applicable

  1. Step

Click on confirm and finish the process

You can also complete your Lufthansa Flight cancellation through Mobile App in a similar manner. The refund amount will be refunded back within seven working days in the original form of payment. If you have issues making cancellations online you can always contact Lufthansa Airlines customer centre at +1-855-448-3664. Lufthansa Airlines customer care are available 24/7 to help you cancel your flight tickets easily both offline and online.

Denied Boarding and Involuntary Cancellation With Lufthansa

Have you ever had your travel plans dashed because your ere denied boarding even after being confirmed a seat on board!! But fear not you might be entitled to some refunds and other services up for the inconvenience from the airlines. The reason for denied boarding may be because all airiness sell more tickets routinely than the plane can hold passengers which can always result in few denied boarding’s and cancellations. Lufthansa Airlines denied boarding may occur when more people actually show up for flight than the plane has seats. When this happens the airlines is going to deny boarding to some passengers. If you were denied boarding then you can exercise the following options:

  1. You can cancel your flight ticket and request for a full refund from Lufthansa Airlines.
  2. You can ask the airlines to accommodate you with another seat on the next departing flight with a time difference with two or more hours.
  3. You can ask the airlines to accommodate with a free hotel stay if you will be spending an overnight at the airport.
  4. You can ask the airlines to give you complementary service like free meals if your flight is delayed by more than three hours. 

Compensation For Lufthansa Flight Cancellation

You will not be compensated any fees if the airlines offers alternate flight departing on the same day. You will be compensated a fee worth 400% of the original flight ticket if Lufthansa Airlines could not accommodate you on another flight that is departing no later than one hour from the original flight schedule.

You will be compensated a fee worth 420% of the original flight ticket if Lufthansa Airlines will accommodate you on another flight that is expected to arrive at the final destination no later than one hour from the original flight schedule.

Arrival delay

No compensation fees

From 1 to 4 hours arrival delay

200% of a one way Lufthansa flight fare

Over 4 hours arrival delay

400% of a one way Lufthansa flight fare

Lufthansa Flight Cancellation Policy For Delayed/Missed Flights

Missed Flight

Whatever the reason for missed flight is you need to contact the Lufthansa Airlines customer care immediately so that you can be accommodated for another flight. The general reasons for missed flight could be bad weather conditions, airlines fault or unavoidable life circumstances. Do not stress yourself if you have booked a flight with Lufthansa Airlines and you have missed it.

What Can You Do If You Have Missed Your Lufthansa Flight?

If you know you won’t be able to reach the airport on time then you can get in touch with Lufthansa Airlines customer service team  because occasionally the airlines will accommodate the passenger  on the subsequent flight , saving your trip.

Secondly depending on the terms of your airfare, you may rebook or request for refund from the Airlines by cancelling your flight ticket altogether. If your fare conditions of your ticket allows it, you can change your flight reservations. You can check your booking confirmation  to see if your flight ticket can be rebooked and if there is a fee for doing so or you can contact your travel agency or the Lufthansa Airlines service centre.

Lufthansa Flight Refund Policy

Lufthansa Flight refund policy are available based on the fare conditions. There are certain restrictions on the refund ability of the purchased fare. Lufthansa Airlines calculate the refund amount of the fees, fare and taxes and issues a refund to the original payment method depending on the fare conditions and ticket segments used. You must cancel your Lufthansa Airlines flight within the specified time period to qualify for full refund.

See Also: Lufthansa Airlines Reservations

FAQs

According to Lufthansa Airlines Flight Cancellation policy, the airline does not allow flight cancellations for non refundable fares after the 24 hours policy.  Cancellations made within 24 hours of booking for Lufthansa flights departing seven days or more are eligible for a full refund and are applicable for all type of fares. You can make your Lufthansa cancellations by phone, online, or at the ticket counter. You can make your Lufthansa cancellations online via Lufthansa Airlines official site, even if you purchase the ticket through other mediums.  Flights that has been cancelled by Lufthansa Airlines itself and they will offer you complete refund. Flight delays are eligible for full refund if your flight was triggered for more than two hours by an irregularity more than one by before your flight departure. If your flight was triggered by more than five hours by an irregularity during the same day of your flight departure. Refundable flight tickets are eligible for cancellation anytime for a full refund in the original form of payment within seven working days. If a passenger has been denied boarding even after holding a confirmed flight ticket they will receive a full refund without any extra charges.

If flight has been cancelled due to special circumstances like such as death of a travel partner, death of an immediate family member-brother, mother, father, spouse or death of the passenger then Lufthansa airlines will refund you back the complete amount. Or if the passenger is suffering from severe illness and cannot board the flight then they will be eligible for full refund.

As per the Lufthansa Airlines 24 hour Flight Cancellation policy, it will be applicable to all types of flight tickets, including non refundable flight fares. Passengers can cancel your flight tickets within one day or twenty four hours of your flight booking and at least seven days before the departure date. Failure to meet both of these conditions may result on ineligibility for a full refund amount from the airlines.

Yes, you can receive a refund from Lufthansa Airlines 24 hour Flight Cancellation policy allows you to cancel your flight ticket and receive a full refund under the following conditions: If you cancel your flight ticket within 24 hours of purchasing your flight ticket. You can cancel your flight ticket at least seven days before the departure date.

If the passenger is unable to fly their flight due to a sudden illness or the death of a close relative, subject to Lufthansa’s Airlines cancellation policy, a passenger may change their travel date until they can travel again. However, cancellation is not possible

There are plenty of options if you were denied boarding then you can cancel your flight ticket and request for a full refund from Lufthansa Airlines. You can ask the airlines to accommodate you with another seat on the next departing flight with a time difference with two or more hours. You can ask the airlines to accommodate with a free hotel stay if you will be spending an overnight at the airport. You can ask the airlines to give you complementary service like free meals if your flight is delayed by more than three hours.

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