Pegasus Flight Cancellation policy

Pegasus Flight Cancellation Policy

“Risk Free flight cancellations and more- Complete guide on Pegasus Cancellation policy”

Pegasus Cancellation Policy

According to Pegasus Flight Cancellation Policy:

1. Pegasus Flight Cancellation policy will be applicable only for tickets purchased through its official site, call centre, ticket sales office, mobile app or by visiting the airport counter.
2. If you have booked your flight tickets through a travel agent then you can contact them directly for flight cancellations.
3. Passengers are allowed to cancel their flight ticket free of cost under the 24 hour cooling period.
4.  Passengers who cancel their flight ticket due to death of an immediate family member will be free to cancel with zero charges provided they provided a valid death certificate.
5. If the flight is cancelled by the airlines then you will be compensated by the airlines accordingly
6. You cancel your flight at least 15 minutes before flight departure with a cancellation fee.
7. Free cancellation will be available under the following conditions:

1. If your flight is delayed by more than 72 hours you can submit a refund request or a ticket reissuance request with the airlines.
2. If your flight is delayed by 24 to 72 hours  you can submit a request for refund by cancelling your flight ticket.
3. Cancellation and flight refund is not permitted for promotional fare class on international and domestic flights within 24 hours of flight departure.
4. Cancellation and flight refund is not permitted for promotional standard class on connecting flights for international and domestic flights for more than 12 hours of flight departure.
5. Comfort flex flight tickets are eligible for full refund upon cancellation upto two hours before your flight departure.

Pegasus 24 hours Cancellation Policy

According to the Pegasus Flight cancellation policy passengers can take advantage of the 24 hour risk free cancellation period within one day/ 24 hours from flight booking. This policy is applicable for all fare types irrespective of the distance travelled and itineraries. Changes/ cancellations made after the 24 hour grace period will be eligible for a cancellation fee.

Pegasus Airlines Refund Policy For Covid

If you have purchased your flight ticket with Pegasus and later you are tested with Covid positive then you can exercise the following options:

1. Cancel your flight tickets and receive a full refund from the airlines
2. Extend the validity of your travel and fly at a date whenever you have recovered

Pegasus Cancelled Flight Refund

You can exercise the following options in case your flight is delayed by the airlines:

1. You can request for a full refund from the airlines without any extra charges
2. If you have purchased a non refundable flight fare you can claim travel credit that you can redeem up to one year from the date of issue.
3. Refund will be issued within seven to ten business days in the original form of payment
4. Ask the airlines to accommodate on the next departing flight for free
5. Extend the validity of your flight date and travel whenever you are ready
6. You will be entitled to a compensation if you were not informed by the airlines at least 14 days prior to your flight departure.

How To Cancel a Pegasus Flight?

There are different alternatives to make a cancellation for Pegasus Flight, you can complete it online by visiting their official site, by calling the customer care centre, by visiting the airport helpdesk centre. To cancel your flight ticket online you can follow the steps below:

1. Access the Pegasus flight booking site
2. Enter your booking confirmation number
3. Enter your credit or debit card number as per your choice
4. Fill up your ticket number
5. Provide the first and last name
6. Scroll down and tap over “Find my trip “option
7. Here you need to select the flight that you want to change
8. There is a “Modify Flight” option
9. Click on it and select “Start Flight change option”
10. You need to cancel your flight  and confirm your flight cancellation

Check your email and registered phone number for the confirmation message.

Pegasus Refund Policy

Pegasus Airlines refund operates on the following rules:

1. If you have purchased your Pegasus flight ticket through its official site, mobile app, sales ticket counter at the airport, calling customer service will be eligible for refund.
2. Pegasus will not entertain any flight ticket purchased through a travel agent or any other third party.
3. Your refund will be processed within 30 days from the date of request.
4. Id the passenger has used their credit card for making payment then you will receive a refund in the original form of payment only.
5. Passengers with Comfort flex flight ticket can cancel their flight tickets up to 2 hours before their flight departure.
6. If you cancel your flight ticket after your flight departure then it will be considered a no show and the entire value of flight ticket will be terminated without receiving any refund.
    

Pegasus Airlines Cancellation Fees

How Do I Contact Pegasus Customer Service?