Priceline Cancellation and Refund Policy
Priceline is dedicated to offer its customers with the finest experiences whether it is cancelling your flight, booking a continental hotel, renting a car, cruises, Priceline promises you easy and fast savings for 100 plus destinations across the globe. However if you have a change of plans and you have decided to cancel your trip you can enjoy risk free cancellations with Priceline’s cancellation and Refund policy.
Priceline Cancellation Policy
According to Priceline cancellations you need to adhere with the following terms and conditions:
- All flight refunds and cancellations are subjected to Priceline’s Terms and conditions
- Refunds and cancellations fees are determined on the service selected and the time of booking made.
- Service cost is not refundable even if you cancel your trip within the 24 hours grace period.
- Passengers are requested to enter the correct travel details and add a valid bank account to comply with Priceline’s refund policy.
- If you have modified your original booking then you will get a refund only for the original value of the ticket and that too if you cancel your trip before check in or within the 24 hour cancellation policy.
Types of cancellations Policy
There are multiple methods to make cancelations with Priceline, you can do it online, 24/7 web chat, SMS Text (Text Priceline at 33296), WhatsApp or by speaking to a customer care representative.
Hotel Cancellations
To make a hotel cancellation you can follow these points below:
- Navigate the official site of Priceline www.priceline.com
- Login to your account or sign in using your email ID
- Navigate “My trip” from the home screen
- Go to “Cancel/change” to cancel your existing reservations
- Click on the “Confirm” button and complete the hotel cancellation.
- You can also seek a customer care assistance if you are unable to do it yourself, simply dial +1-888-772-1600
Rental Car
If you have rented a car and you have changes your mind and decided to cancel the car rental with Priceline you can do so without any extra charges. Priceline protects its customer’s rights for cancellations so it allows customer to protect their plans under the Collision Damage Coverage Priceline where they issue you a full refund for the original amount.
Online
- Log in to the official site of Priceline www.priceline.com
- Login to your account or sign in using your email ID
- Navigate “My trip” from the home screen
- Go to “Cancel/change” to cancel your existing reservations
- Click on the “Confirm” button and complete the hotel cancellation.
- Check your inbox or email for the confirmation code.
Contact customer service
You can also seek a customer care assistance if you are unable to do it yourself, simply dial +1-888-772-1600 to connect with a customer care support.
Cruise
Priceline cruises allows you to earn exclusive offers when booked with combine cruise line loyalty offers. Passengers on Priceline cruise lines can purchase Leisure Care to help cover their cruises when cancelled for a full refund.
Steps to Cancel
- Locate Priceline official site from your web browser
- Enter your booking reference and password
- Find your trip from the “Manage Booking’ option at the top of the screen
- Find your trip you wish to cancel
- Next click on the “Cancel” button
- Click “Confirm” and complete your cruise cancellation
- Check your email for the confirmation message
Priceline Cancellation Fees
A fee of $100 will be deducted automatically per passenger if you choose to book over the phone. Priceline will deduct any cancellation fees is applicable to the credit/debit card before offering refunds to its customers. If you want to access your cruise reservation you can visit Priceline dedicated website “My Cruise Reservations’ or call its customer care.
Priceline Refund Policy
According to Priceline Refund policy:
- Refunds will be processed according to Priceline terms and conditions only
- All the service cost will be determined on the booking and the type of services selected by the customer.
- Priceline service cost is not refundable in nature even if you cancel your trip within 24 hours of your original purchase.
- The refund is non transferrable and if cancelled within 24 hours you will receive only the original amount which should be cancelled within the first leg of departure.
- Keep your bank account details, bank card, or other information ready before requesting for a refund. Failure to comply with the refund policy will result in cancellation of the refund amount.
Online
- Visit Priceline official site-www.priceline.com from your web browser
- Enter your booking reference and password
- Find your trip from the “Manage Booking’ option at the top of the screen
- Find your trip you wish to cancel
- Next click on the “Cancel” button
- Click “Confirm” and complete your cancellation
- Next you can go to the “Request for refund” section
- And fill the form with your travel details, last name, ticket number, contact number
- Click “Confirm” and submit
- Your refund will be initiated back to your bank account within 10-12 business days
- Check your email for the confirmation message
Through the call-If for whatever reasons you couldn’t complete the online refund request you can always call the dedicated phone line at +1-888-772-1600 to connect with a customer executive. You can follow the instructions on the call and press the number accordingly. Once you get connected with the customer care provide them with the correct travel details and ask them to help you seek refund at the earliest.
Priceline Hotel Refund Policy
- Credit vouchers cannot be cancelled or refunded
- Hotel reservations can be cancelled within the 24 hour policy for full refund
- Refunds will be determined by the Priceline hotel refund policy
- If customers have made their hotel reservations through Express Deals then your hotel reservation will be non refundable and non cancellable.
- If you have made your hotel reservations other than Express Deals you may be eligible to request for a refund.
- Make sure to review Priceline’s hotel cancellation policy before booking or making any cancellations to avoid extra charges.
Priceline Car Rental Refund Policy
Priceline car rental cannot be refunded and cancelled. If you are planning to cancel a car rental and if the car agency allows you to cancel it, then customers can exercise the following options:
- Cancel your car reservations using self service tool-Find your trip from your Priceline account and cancel your trip accordingly
- You can contact the customer care centre- You can contact Priceline customer service +1-888-772-1600 to learn more about Priceline car rental refund policy.
FAQs
Yes, you can cancel your flight reservation on Priceline within 24 hours of booking to avoid extra charges. Flight cancellations are based on the type of tickets purchased with Priceline, route type and most importantly when are you cancelling it. You can call Priceline customer service +1-888-772-1600 to get more details about flight reservation on Priceline.
Yes, Priceline have a 24 hour cancellation policy. According to Priceline 24 hour cancellation policy irrespective of the fare types and ticket purchased passengers are welcomed to cancel their flight ticket for zero charged within one day from the date of flight booking. Passengers will have to bear extra charges after the 24 hour grace period id they want to make changes for their existing reservations.
Yes, you can get a refund on Priceline if you have purchased a refundable flight fares from Priceline official site. You can also get a complete refund if you cancel it within the 24 hours policy of Priceline. To get a review about your refund status or if you are looking for requesting a refund feel free to call +1-888-772-1600 to connect a travel expert from Priceline.
You can request for refund from Priceline online or offline. To make a refund request online you can:
- Visit Priceline official site-www.priceline.com from your web browser
- Enter your booking reference and password
- Find your trip from the “Manage Booking’ option at the top of the screen
- Find your trip you wish to cancel
- Next click on the “Cancel” button
- Click “Confirm” and complete your cancellation
- Next you can go to the “Request for refund” section
- And fill the form with your travel details, last name, ticket number, contact number
- Click “Confirm” and submit
- Your refund will be initiated back to your bank account within 10-12 business days
- Check your email for the confirmation message
If for whatever reasons you couldn’t complete the online refund request you can always call the dedicated phone line at +1-888-272-1600 to connect with a customer executive. You can follow the instructions on the call and press the number accordingly. Once you get connected with the customer care provide them with the correct travel details and ask them to help you seek refund at the earliest.
It takes about 7 to 10 working days to get back the refund in your account if you are travelling domestically. It may take longer than 10 days if you are travelling internationally. To check your refund status you can find your trip from your Travel account, enter your booking reference and last name and retrieve your flight details.
Passengers will not pay a cancellation fee of $100 if they choose to book over the phone. Priceline will deduct any cancellation fees is applicable to the credit/debit card before offering refunds to its customers. If you want to access your cruise reservation you can visit Priceline dedicated website “My Cruise Reservations’ or call its customer care.
Priceline hotel refund policy states that:
- Credit vouchers cannot be cancelled or refunded
- Hotel reservations can be cancelled within the 24 hour policy for full refund
- Refunds will be determined by the Priceline hotel refund policy
- If customers have made their hotel reservations through Express Deals then your hotel reservation will be non refundable and non cancellable.
- If you have made your hotel reservations other than Express Deals you may be eligible to request for a refund.
- Make sure to review Priceline’s hotel cancellation policy before booking or making any cancellations to avoid extra charges.
