Singapore Airlines Cancellation Policy

Singapore Airlines Cancellation Policy- Complete Guide on Cancelling Your Singapore Flight Tickets

Most often it may  so happen that passengers have to look for flight cancellations in advance and sometimes at the last minute for a variety of reasons. Singapore Airlines has kept its cancellations policy flexible so that you exercise your options and cancel your flight ticket at your convenience. However it is always advisable for passengers to go through the airlines cancellations policy and get a knowledge of what type of fees you will be eligible and what are the extra fees you have to pay for. Sometimes you may not have enough information or be aware of certain facts of making Singapore Airlines flight cancellations, find here more tips and useful information that can make your flight cancellation experience better and money saving.

Please note that the ability to manage, cancel and get back refund to your account will be determined on the fare rules and conditions of your flight ticket as well as the proximity of the flight departure time.

Singapore Airlines Cancellation Policy 2023

Singapore Airlines Cancellation Policy 2023 allows you to manage your flight bookings effortlessly from handling their reservations online to cancelling their flight tickets and getting back their refunds on time. The Highlights of Singapore Airlines Cancellation policy 2023 state that:

1. A passenger can change/ cancel their Singapore airline flight ticket for free within one day or the first 24 hours of their flight booking
2. The flight ticket to be eligible for cancellation must have been purchased from Singapore Airlines official site, through a call centre, the office ticket centre, etc.
3. Provided the flight ticket was purchased at least seven days before the flight departure date
4. In case the passenger fails to cancel their flight ticket within the free time slot then the passenger will be eligible for an extra fee depending on the fare price.
5. Passenger will have to pay for the resulting fare difference if the cost of the new flight ticket is more expensive than the previous flight.
6. Singapore Airlines will reimburse the passengers the remaining amount when the new flight is cheaper than the previous flight
7. If the flight is cancelled by the airlines because of technical error or other issues then Singapore Airlines will compensate the value of your flight ticket.
8. If the passenger  fails to reach the airport on time then the airlines will terminate the value of the flight ticket
9. Passengers are also eligible for refund in case of death of the passenger, immediate family member of their travel companion. They can claim a full refund on presentation of a death certificate.

How Do I Cancel My Singapore Flight Ticket?

If your travel plans change you can cancel your flight ticket online, however flight cancellation fees may be applicable after the 2 hour grace period depending on the fare conditions of your flight ticket. Customers can view their flight details , makes changes, choose seats, order special flight meals, update contact information, and more providing complete control over travel plans in a user friendly interface.

1. To cancel your flight ticket first you need to log in to your travel account  on the Singapore Airline website or you can download the mobile app using your booking reference number and add your last name.
2.  Once you have logged in, you can view, change, cancel your seat assignment. The seat map enables the passengers  to see the list of available seats on the aircraft and you can either cancel or change your seat if its available.
3. Click on Confirm and make payment if you are eligible for some fees
4. Complete the process and check your email account for the confirmation message.

Offline Method

If you have booked your flight ticket through a third party agent then you can contact them directly for cancelling your flight ticket. If you want to cancel it offline then you can make use of Singapore Airlines phone number 1 (855) 448-3664. Singapore Airlines flight representatives are available 24/7 to pick up your call and address your issues of cancellation.

Another great option for cancelling your flight ticket is by visiting the airport helpdesk. You can visit the airport at your convenience before the flight departure and request for the Singapore Airlines helpdesk to help you cancel your flight ticket.

Cancellation Fee For Cancelling My Singapore Airlines Flight Tickets

Singapore Airlines 24 Hour Policy

Singapore Airlines 24 hour policy  allows passengers to cancel and get refund risk free for the full amount. Passengers needs to cancel their flight ticket within one day or within 24 hours of booking their flight ticket for a full refund irrespective of the fare type selected, destination selected and type of ticket whether refundable or non refundable. However after this period gets over you will have to pay for extra fees for flight cancellation as service fee. While basic economy flight tickets and non refundable flight tickets are not eligible for cancellation after the 24 hour grace period. The remaining port of your unused ticket will be credit to your travel account as eCredit which you can redeem it for future flight with Singapore Airlines.

To get complete flight cancellation assistance you can connect with Singapore Airlines today by dialling their customer care centre 1 (855) 448-3664.

Singapore Airlines Refund Policy

Sometimes Singapore Airlines may cancel your flight ticket due to technical error, shortage of staff, extreme weather conditions, travel ban or other reasons. At such times Singapore Airlines may or may not refund you depending on the conditions of cancellations.  Singapore Airlines will give you a refund for the unused portion of your journey as eCredit which can be redeemed within a year.  You can go through the following points to get a better understanding of Singapore Airlines Refund Policy:

1. Singapore Airlines will not issue you a refund if flight was cancelled due to unavoidable weather conditions, air traffic control  which are beyond the airlines control. In case of bad weather Singapore Airlines may relocate you with another departing flight on the same day or other travel dates.
2. Singapore Airlines will not issue you any refund if you fail to reach the airport on time for your flight and you have not notified the airlines. It will be considered a no show and the value of your original flight ticket along with its services will be terminated.
3. Singapore Airlines will give you a refund if you have purchased a refundable ticket. You can cancel your flight ticket anytime and receive a refund from Singapore Airlines in the original form of payment.
4. Singapore Airlines will give you a refund on medical emergencies like extreme illness, death of immediate family/ travel partner on presenting a death/ medical certificate.
5. Singapore Airlines will provide you a refund if your flight was delayed by three or more hours. You can either request for a full refund by cancelling your flight ticket all together, or you can upgrade your seat on another departing flight without any extra charges. If Singapore Airlines require you for an overnight stay then you will be accommodated on a hotel without any extra charges.
6. Singapore Airlines will give you a refund if you were denied boarding even after you have been confirmed a ticket. You can cancel your flight ticket and request for a refund or ask the airlines to accommodate you with another seat on the next departing flights with complementary services.
7. You may receive a refund or compensation on the basis of distance travelled as follows:
    

Depending on the fare conditions of your ticket, you can cancel your flight ticket and request for refund if eligible. Hence to avoid extra fees it is always advisable to check the terms and conditions of Singapore Airlines or call the customer service at their phone number 1 (855) 448-3664.

Singapore Airlines Will Not Give You a Refund Under The Following Events:

1. If Singapore Airlines informed you about the flight cancellation at least 14 days before your schedule departure date.
2. If the passenger was informed by the airlines at least seven to thirteen days prior to the flight departure and the airlines offered the passenger with an alternative flight that is departing within no less than two hours from the original departure time.
3. Singapore Airlines informed you at least seven days prior to the flight departure and the airlines accommodated you on another flight that is departing in no less than one hour from the original flight timing.

Also note that discounted airfares like children’s reservation are not eligible for refund and other refunds are determined by the time, location and fare type. If you are cancelling a non refundable flight ticket passengers will receive a refund only for the refundable fees and taxes within seven business days in the original form of payment. 

To be able to get a refund back for the cancelled tickets you can follow the process below:

If you are having issues with requesting a refund, then you can contact Singapore Airlines customer care centre at 1 (855) 448-3664 for guided assistance and solving other travel issues.

See More: Delta Cancellation Policy | United Cancellation Policy | Southwest Cancellation Policy