Most often it may so happen that passengers have to look for flight cancellations in advance and sometimes at the last minute for a variety of reasons. Singapore Airlines has kept its cancellations policy flexible so that you exercise your options and cancel your flight ticket at your convenience. However it is always advisable for passengers to go through the airlines cancellations policy and get a knowledge of what type of fees you will be eligible and what are the extra fees you have to pay for. Sometimes you may not have enough information or be aware of certain facts of making Singapore Airlines flight cancellations, find here more tips and useful information that can make your flight cancellation experience better and money saving.
Please note that the ability to manage, cancel and get back refund to your account will be determined on the fare rules and conditions of your flight ticket as well as the proximity of the flight departure time.
Singapore Airlines Cancellation Policy 2023 allows you to manage your flight bookings effortlessly from handling their reservations online to cancelling their flight tickets and getting back their refunds on time. The Highlights of Singapore Airlines Cancellation policy 2023 state that:
If your travel plans change you can cancel your flight ticket online, however flight cancellation fees may be applicable after the 2 hour grace period depending on the fare conditions of your flight ticket. Customers can view their flight details , makes changes, choose seats, order special flight meals, update contact information, and more providing complete control over travel plans in a user friendly interface.
If you have booked your flight ticket through a third party agent then you can contact them directly for cancelling your flight ticket. If you want to cancel it offline then you can make use of Singapore Airlines phone number 1 (855) 448-3664. Singapore Airlines flight representatives are available 24/7 to pick up your call and address your issues of cancellation.
Step 1 |
Dial Singapore Airlines Phone Number |
Step 2 |
Choose 2 for your preferred language |
Step 3 |
Follow the voice instructions |
Step 4 |
Press the number correctly whenever prompted on the voice call |
Step 5 |
Press the number that will connect you with Singapore Airlines |
Step 6 |
Once connected you can ask them to help you cancel your trip |
Step 7 |
Provide them with the correct travel details-name, ticket number, address |
Step 8 |
Pay for the cancellation fees |
Step 9 |
Complete the process and wait for the confirmation message on your registered phone number. |
Another great option for cancelling your flight ticket is by visiting the airport helpdesk. You can visit the airport at your convenience before the flight departure and request for the Singapore Airlines helpdesk to help you cancel your flight ticket.
Fare Class |
Fees for cancellation |
Economy seat |
$100 to $75 |
Economy seat (No show fees) |
$250 to $350 |
Premium Economy seats |
$200 to $100 |
Premium Economy seats(No show fees) |
$150 to $250 |
Business Class |
$300 to $200 |
Business Class (No show fees) |
$150 to $250 |
First class seats |
$300 to $500 |
Singapore Airlines 24 hour policy allows passengers to cancel and get refund risk free for the full amount. Passengers needs to cancel their flight ticket within one day or within 24 hours of booking their flight ticket for a full refund irrespective of the fare type selected, destination selected and type of ticket whether refundable or non refundable. However after this period gets over you will have to pay for extra fees for flight cancellation as service fee. While basic economy flight tickets and non refundable flight tickets are not eligible for cancellation after the 24 hour grace period. The remaining port of your unused ticket will be credit to your travel account as eCredit which you can redeem it for future flight with Singapore Airlines.
To get complete flight cancellation assistance you can connect with Singapore Airlines today by dialling their customer care centre 1 (855) 448-3664.
Sometimes Singapore Airlines may cancel your flight ticket due to technical error, shortage of staff, extreme weather conditions, travel ban or other reasons. At such times Singapore Airlines may or may not refund you depending on the conditions of cancellations. Singapore Airlines will give you a refund for the unused portion of your journey as eCredit which can be redeemed within a year. You can go through the following points to get a better understanding of Singapore Airlines Refund Policy:
Kilometres travelled |
Compensation |
1500 km or lesser |
250 Euros |
Flights between 1500 and 3500 km |
400 Euros |
3500 km or more |
460 Euros |
Depending on the fare conditions of your ticket, you can cancel your flight ticket and request for refund if eligible. Hence to avoid extra fees it is always advisable to check the terms and conditions of Singapore Airlines or call the customer service at their phone number 1 (855) 448-3664.
Also note that discounted airfares like children’s reservation are not eligible for refund and other refunds are determined by the time, location and fare type. If you are cancelling a non refundable flight ticket passengers will receive a refund only for the refundable fees and taxes within seven business days in the original form of payment.
To be able to get a refund back for the cancelled tickets you can follow the process below:
1 |
Navigate Singapore Airlines official web page |
2 |
From the home screen click on “Manage Booking” |
3 |
Enter you e-ticket number including your last name |
4 |
Click on “Search “bar |
5 |
Click on the “Cancel “button and navigate for the refund option |
6 |
Click on the refund option and fill in the form with your travel details |
7 |
After that click on confirm |
8 |
If your ticket is eligible for refund you will be refunded back within seven days |
If you are having issues with requesting a refund, then you can contact Singapore Airlines customer care centre at 1 (855) 448-3664 for guided assistance and solving other travel issues.
See More: Delta Cancellation Policy | United Cancellation Policy | Southwest Cancellation Policy
You can apply for refund from “Manage Booking” option on its official page, enter you e-ticket number including your last name and follow the process accordingly.
Yes, Singapore Airline will issue you a complete refund if you cancel your flight ticket within 24 hours of booking your flight ticket.
Singapore Airlines will give you a refund if you were denied boarding even after you have been confirmed a ticket. Singapore Airlines will give you a refund if you have purchased a refundable ticket, a refund on medical emergencies like extreme illness, death of immediate family/ travel partner on presenting a death/ medical certificate. Singapore Airlines will provide you a refund if your flight was delayed by three or more hours and a refund if you were denied boarding even after you have been confirmed a ticket.
The cancellation fees for economy seat is between $100 to $75.