Virgin Atlantic Cancellation Policy

Virgin Atlantic Cancellation Policy 2023

Passengers flying with Virgin Atlantic are advised to go through the Virgin Atlantic Cancellation Policy before making any changes to their existing trips. Here are some important points to keep in mind:

  1. To be eligible for Virgin Atlantic Cancellation Policy passengers are asked to book their flight tickets from legit booking platforms to get the benefit of flight cancellation.
  2. Virgin Atlantic will charge a Cancellation fee for processing your cancellation requests.
  3. In case of purchasing a refundable ticket you can receive a full refund
  4. A passenger is free to make changes without paying any charges, whenever you wish to.
  5. If you booked your trip with Virgin Airlines before 30th April 2022, then you are qualified to improve as you expected for free.
  6. Even to move your pass to another person the carrier permits you to make a name change once and you are likewise qualified to pick an alternate objective to reschedule your flight.

In case your flight is cancelled you have the following options to exercise:

  1. Cancel your flight ticket and request for refund for the unused portion of your journey
  2. If the passenger has already completed segments of the flight then Virgin Atlantic will offer you’re a return flight at the earliest .
  3. You can take an alternative flight offered by the airlines without any extra cost if seats are available at the earliest
  4. You can take an alternative flight offered by the airlines at a later date or postpone your travel at a future date without any extra cost if seats are available at the earliest
  5. If your flight was cancelled without giving your notice Virgin Atlantic will provide you with meals, refreshments, two short calls, email messages, etc.
  6. If your new flight requires you to spent an overnight then the airlines will accommodate you with a hotel and transportation to and from the hotel point to the airport.

In case your flight is cancelled you can dial Virgin Atlantic customer support number at +1-855-448-3664 to get complete assistance online.

Virgin Atlantic Cancellation Process

Understanding Virgin Atlantic Cancellation Process is important when plans change suddenly. Find here complete guide on how to cancel your flight ticket with Virgin Atlantic online. Now lets say you want to cancel your Virgin Atlantic flight ticket then how exactly do you about it:

Online

  1. Firstly,  you can cancel online simply by going to the official Virgin Atlantic website and look for a tab or link that says “My booking”
  2. Enter your booking reference or eticket number along with your name
  3. Select the flight that you want to cancel and follow the instructions to request flight cancellations
  4. Click on “Confirm” and continue with the payment option
  5. Pay for the cancellation fees and wait for the confirmation message on your phone

Cancelling By Phone Number-

Alternatively you can call Virgin Atlantic customer service +1-855-448-3664. Start by visiting the airlines website and clicking on help and support and you can chat with Amelia the airlines helpbot or you can fill out a form to request a call back. Once you are on a line with an airline representative you can explain why you need to cancel your flight ticket. Next confirm your eligibility and inquire about any applicable fees or refund processes. Lastly, you can cancel your flight ticket in person at a Virgin Atlantic Ticket office, find the nearest office and provide your booking details and necessary identification documents and inform the staff that you want to cancel your flight tickets. If you are entitled to a refund the agent will complete the cancellation process for you.

Virgin Atlantic Cancellation Fees

One of the benefits of booking with Virgin Atlantic is that their cancellation fees are often more reasonable than many US based other commercial carriers. The variation in your cancellation amount depends on your ticket type and time of cancelling your flight ticket. Passengers using miles need to pay a maximum of $25 as a Virgin Atlantic Cancellation Fees.

  1. The cancellation fees for flights originating in the US is $50
  2. The cancellation fees for flights originating in the UK is $30
  3. The cancellation fees for flights originating in the other region is $50

Virgin Atlantic 24 Hour Cancellation Policy

  1. You must book your flight at least seven days before the departure date to be eligible for the 24 hour cancellation policy.
  2. The 24 hour cancellation policy also applies to all flight tickets, both limited flight prices and unrestricted flight rates are subject to the cancellation policy.
  3. You will receive a refund in the original mode of payment within ten to seven working days.

If your flight is cancelled because of any reason from the UK, Ireland,  and Europe, the charges to roll out any current improvements is 150 GB. Whether you have booked an international flight or domestic flight with Virgin Atlantic you can make changes in no less than 24 hours counted from the underlying timing of the first reservation.

Virgin Atlantic Refund Policy

Virgin Atlantic has a flexible refund Policy and it states that:

  1. Virgin Atlantic like many airlines offer a full refund on refundable tickets cancelled within 24 hours of purchase but remember this only applies if you have booked your flight ticket at least seven days before the flight departure.
  2.  If you cancel your flight tickets after the initial 24 hours you may be subject to cancellation fees. It is worth noting that this policy applies to both restricted and non-restricted and unlimited flight fares.
  3. If you have purchased a discounted fare and need to cancel unfortunately you will not receive a refund however if your reservation is non refundable and part of it has been used you can still request for a refund
  4. The refund form for cancellation is available from the airlines official site or mobile app.

Virgin Atlantic Compensation Policy Fcancelled Flights

Distance Travelled

Travel condition

Compensation Fee

For distance more than 3500 km

If your new flight arrives within four hours of your original flight schedule

$339

For distance between 1500 km to 3500 km

If your new flight arrives for more than four hours of your original flight schedule

$679

For distance travelled between 1500 km to 3500 km

If your new flight arrives within three hours of your original flight schedule

$228

For distance less than 1500 km

If your new flight arrives more than four hours of your original flight schedule

$457

For distance more than 3500 km

If your new flight arrives for more than two hours of your original flight schedule

$287

Virgin Atlantic Cancellation Policy For Overbooking

If the airline’s flight ticket is oversold or if there are more number of passengers for confirmed reservation and there are lesser seats on board then you might be denied boarding. In such cases the airlines might compensate in the form of a travel voucher, seat upgrade or complementary meals and other travel services. 

Virgin Atlantic Policy For Denied Boarding

In case a passenger is denied boarding even after holding confirmed seats or due to unavailability of seats then you can select “Virgin Select” which is facilitated by Virgin Atlantic for denied boarding scheme. Virgin Select allows passengers to receive a refund for their unused portion of their journey or receive a travel voucher for travel on a future date. Passengers under the Virgin Select program will receive complimentary meals, refreshments, overnight stays depending on the time of stay. Furthermore if you were denied boarding on an involuntary basis then you have the right to receive compensation if your new flight is scheduled to arrive more than four hours from your original flight schedule. If Virgin Atlantic denies you boarding you will be entitled to compensation unless you have not complied with the airlines requirements, if you were denied boarding because of operational and safety reasons, because of weight restrictions and many more.

If a passenger is travelling internationally from the United States to other region and you were denied boarding then you are entitled to the following benefits:

  1. The passenger will not receive any compensation if they are offered alternate flight departing no less than one hour from the original flight schedule.
  2. Passengers will receive a 200%  of the original fare value if the airlines offers an alternate flight with more than one stopovers
  3. Passengers will receive a 400% of the original fare value if the airlines offer an alternate flight that will arrive at no less than four hours from the original flight schedule.

Virgin Atlantic Policy For Missed Flights

Don’t worry if you have missed your flight, you can notify Virgin Atlantic customer care before hand if you would not make your flight on time. If you have missed your flight then the value of your flight ticket will be terminated and you will not receive any refund for the flight ticket irrespective of the fare type. Therefore it is advised to contact Virgin Atlantic customer service in advance to see if you can cancel your flight ticket and receive a refund.

FAQs

If the airline’s flight ticket is oversold or if there are more number of passengers for confirmed reservation and there are lesser seats on board then you might be denied boarding. In such cases the airlines might compensate in the form of a travel voucher, seat upgrade or complementary meals and other travel services.

In case a passenger is denied boarding even after holding confirmed seats or due to unavailability of seats then you can select “Virgin Select” which is facilitated by Virgin Atlantic for denied boarding scheme.

Passengers under the Virgin Select program will receive complimentary meals, refreshments, overnight stays depending on the time of stay. Furthermore if you were denied boarding on an involuntary basis then you have the right to receive compensation if your new flight is scheduled to arrive more than four hours from your original flight schedule.

If the airlines cancel your flight ticket you can request for refund for the unused portion of your journey. Also, if the passenger has already completed segments of the flight then Virgin Atlantic will offer you’re a return flight at the earliest.

You can take an alternative flight offered by the airlines without any extra cost if seats are available at the earliest. You can take an alternative flight offered by the airlines at a later date or postpone your travel at a future date without any extra cost if seats are available at the earliest.

If your flight was cancelled without giving your notice Virgin Atlantic will provide you with meals, refreshments, two short calls, email messages, etc.

If your new flight requires you to spend an overnight then the airlines will accommodate you with a hotel and transportation to and from the hotel point to the airport.

Yes, Virgin Atlantic like many airlines offer a full refund on refundable tickets cancelled within 24 hours of purchase but remember this only applies if you have booked your flight ticket at least seven days before the flight departure.

If you cancel your flight tickets after the initial 24 hours you may be subject to cancellation fees. It is worth noting that this policy applies to both restricted and non-restricted and unlimited flight fares.

Virgin Select allows passengers to receive a refund for their unused portion of their journey or receive a travel voucher for travel on a future date.

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